I want my touch screen

By Luke Smith on October 21, 2010 7:33 AM

At yesterday's Apple event "Back to the Mac", the point was stated and reiterated that they opted not to make the laptop screen a (multi) touch interface. The reason? ergonomics. After a while, your arm gets tired. Then after a while, your arm wants to fall off, Steve Jobs said.

I wonder if he was spouting party line or he actually believed that ergonomics was a valid reason to detach the interface from the thing being interfaced. I know I don't.

If the iPhone, iPod, and iPad proved anything with the touch interface, it's that a direct touch interface is incredibly natural. My three year old knows how to operate my iPod Touch, but I didn't teach him. In contrast, I spent some time introducing him to the idea that when you move this thing (the mouse), this other thing up here on the screen moves (the cursor). And then, when you click on this button, it does something. He didn't get it. A disembodied, foreign, two-step process will never beat a direct correlation to a natural process.

The other day, a coworker noted that after working with an iPad for a week, he started touching the monitor attached to his laptop. He's been using computers for a long time. Years of experience with mice and trackpad (even multi-touch gesture supporting trackpads) undone in a week. Why? Because people use their hands to manipulate what they see by touching it.

Do I buy the fatigue argument? You bet.

Unlike the iPad, laptop screens are inherently vertical. Making them horizontal, or more horizontal, would result in a lot of time spent looking (further) down, which results in bad posture and fatigue. And of course, touching a deeply inclined screen would just tip the laptop over. The reason it's ok for the iPad to rely on a touch screen is that it is not aimed at extended operation with extensive interaction. Reading a book or watching a movie takes time, but not much interaction. Productivity on an iPad basically requires a horizontal physical keyboard or a lot of intelligence in the software being interacted with, such that complex tasks can be done with little interaction. Having to physically support the thing while using it, or craning down over it to use both hands, is less than ideal, especially for extended interaction. (Full disclosure: I don't own an iPad, and have used one very little, but I have both an iPhone and iPod Touch)

I'm curious what people that have the iPad stand and keyboard think about the usability of the device while fully docked. Did they abandon the touch screen for a mouse or trackpad? If so, did they completely abandon it?

It seems to me the debate isn't over yet. Natural interfaces are a huge win for usability, but we apparently still need to learn how to bridge the gap to make them a huge win for productivity. I hope Apple and others are not content to leave the discussion at "it can't be done; bad ergonomics".

1 Comment

  1. Gravatar

    Hey Luke,

    Great post! I've also had the same experience with my own three year old. He loves surfing photos and racing car videos. When we're on the Mac he struggles to understand the relationship between the mouse and what he sees on the screen. Counter that with flicking through a gallery on my Android via touch and he's a natural born star.

    For a couple months now I've been considering my next purchase which centers largely around mobility. For a while I was considering Ubuntu on a netbook (much as I'd like to give it a try, too hard), a 13" MacBook Pro and now with yesterdays announcement a MacBook Air.

    But to be honest since getting my first touch interface in the Android, I did't realise the power of intimacy we can develop with our machines. Cars pioneered a similar sensation during the previous century. I still remember the first car I owned and how I used to look after it. Cars have sex appeal and now the iPhone/iPod instill something similar - cool appeal. Intimate relationship is born from that direct, tactile interaction. Think paper. Print designers center their craft in part around the types of materials they use to build emotion. I tweeted yesterday about what I think could be a future evolution in touch - surfaces that can change their feel based on context. Smooth and shiny, soft or matt, even course surfaces can all be used to reinforce the emotion that the publisher is trying to instil in their audience. Anyhow, I digress.

    So the ultimate hardware for me would be an iPad style device with the power of a MackBook Pro. Quick, small interactions can be performed on the move directly via touch. More intensive sessions could easily be fulfilled by a dock and keyboard interface - at least until we figure how to effectively merge the screen and keyboard.

    It's really very exciting to see where all this will head. Technology for me is the ultimate interest. Nothing else changes so much and so quickly with such far reaching implications.

    Great post! Thanks.

ls.n

LucasSmith.name

Luke and Heidi

I'm Luke. I am a front end engineer at Yahoo! on the YUI team.

Mostly I write about code stuff, but occassionally I'll mix in some real life. You've been warned.

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